Refund Policy
Payment processing is handled by Stripe. Once paid subscriptions launch:
- For refunds or billing help, contact support: Contact support through the account page or an administrator until an email is configured.
- Subscription cancellation is handled through the Stripe Customer Portal when enabled, or contact support during the launch phase; after cancellation, Paid access ends at the close of the current billing period.
- Manual/admin-granted Paid access involves no payment, so refunds do not apply to it.
Chance Lab does not predict draw results, recommend numbers, or guarantee any win; subscription fees are for analysis and tool access, not any gambling outcome.